Privacy

Privacy Policy

Simple AI Agency Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and store personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal information we collect

We may collect personal information including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Business details
  • Information submitted through enquiry forms, applications, or programs
  • Any other information you voluntarily provide

We may also collect limited technical information such as IP address, browser type, and usage data when you interact with our website or services.

2. How we collect personal information

We collect personal information when you:

  • Submit an enquiry or expression of interest
  • Apply for a program or service
  • Communicate with us via email or online forms
  • Use our website, tools, or digital products

3. How we use personal information

We use personal information to:

  • Provide, manage, and improve our services
  • Respond to enquiries and applications
  • Communicate service updates or relevant information
  • Operate and improve our internal systems and processes
  • Comply with legal and regulatory obligations

4. Disclosure of personal information

We may disclose personal information to:

  • Service providers and contractors who assist us in delivering our services
  • Technology providers (such as email, analytics, automation, or hosting platforms)
  • Professional advisers (legal, accounting, or compliance)
  • Regulators or authorities where required by law

We do not sell personal information.

5. Data storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically using secure third-party systems. While we take reasonable precautions, no method of transmission or storage is completely secure.

6. Overseas disclosure

Some of our service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in a manner consistent with Australian privacy standards.

7. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

8. Complaints

If you believe we have breached your privacy, please contact us. We will investigate and respond within a reasonable timeframe.

9. Contact details

For privacy-related enquiries, please contact:

Simple AI Agency Pty Ltd
Email: oliver@simpleagency.ai